2024 Davis Cup Finals - Group Stages

Yes, if you need to carry medication, this can be permitted. Please note that our trained medical teams will inspect the medication prior to entry. We strongly encourage medication to be carried in its original packaging.

Please keep personal belongings to a minimum. One small bag per person is permitted, note that shopping bags, backpacks, travel cases, laptop bags and large tote bags are not permitted inside the arena.

There are no storage facilities at the venue and the venue is not responsible for late admission or non-admission due to failure to comply.

Our bag size limits are as follows:

All bags larger than 30cm wide x 40cm long x 20cm deep (approx. A3 sized) are strictly prohibited.

Backpacks are not permitted and there is no facility to store prohibited items.

Bags that can be worn on the back must not exceed 30cm wide x 20cm long x 20cm deep (approx. A4 sized).

If you wish to leave and re-enter the building at any point throughout the day, this is permitted. Please head to our city rooms entrance/exit and have your tickets ready. Your tickets will be scanned prior to exiting the arena. Upon re-entry you will be required to use our security screening system.

·                Lemon pepper chicken tortilla wrap

·                Vegan cheese salad wrap

·                BLT on malted sandwich

·                Beef with rocket & horseradish on white bread.

·                Tuna Mayonnaise with spring onion & black pepper

·                Wiltshire ham & cheese on a white Roll

·                Cheese and Spring onion on a white roll

·                Gluten Free Tuna  & Cucumber

·                Poke Bowls

14:30 onwards:

· Pizza

· Burgers

· Chips

· Chicken

· Hotdogs

*All products are subject to availability

Customers are also able to bring an empty clear plastic bottle into the venue, where we will have water re-fill stations around the concourse.

Each block offers a clear view of the court. Blocks 108, 109, 208, 209, 119,120, 219 & 220 are directly behind either side of the court.

Accessible platforms (wheelchair accessible) are located at the top of blocks 105, 108,109, 119, 120  & 122.

For customers with ambulant based requirements, we advise booking seats towards the top of the blocks where possible. Row X requires the use of ten steps with a handrail to access. Each subsequent row requires a further 3 steps to access.

For customers who are familiar with the venue, please note that for this event there is strictly no floor access as a means to enter from the bottom of the blocks.

If you have concerns about accessibility, please contact our dedicated team on accessibility@ao-arena.com Our accessibility team will do their best to provide information on how to access your seats and how to make alternative arrangements (if required).

Doors for each day open at 11:30. The days play will begin at approximately 13:00. Due to the nature of the event, we cannot provide an approximate timing on the close of play. However, the venue operates a curfew of 00:00

A prayer and quiet room will be available, please just contact a member of the team who can point you in the right direction.

Please note that iPads & Tablets are strictly prohibited.

All tickets will be issued as e-tickets.

If you have any issue with your tickets, our Box Office team are on hand to help and will be located within our Trinity way tunnel. Box Office will be open from 10:30 Tuesday-Sunday.

We advise customers to download their tickets via the Ticketmaster app prior to arrival.

For General admission customers, there is the option to transfer tickets via Ticketmaster. Should you be arriving at a different time to the rest of your party, we advise using the ticket transfer in this instance.

We have a wide range of staff on the ground who are here to help you enjoy your visit. Our stewarding team can be noted by their yellow uniforms. We have supervisors who are responsible for each section of the building (supervisors can be noted by their purple uniforms).

There is also a Guest Services team who are available throughout the day on the concourse. Should you need any further support please feel free to speak to the team. The Guest Services team are here to offer support should you need anything. Guest Services is located opposite to block 101 on the concourse.

Yes, we have ChargeFuze charging points around the concourse. For a small fee customers make use of a charging unit which will need to be returned before you leave for the day.

CitiPark operate our on-site car park, if you have enquiries about the car park, you can contact them directly here: Contact us | CitiPark

Please note: Blue Badge Bays cannot be specifically booked and are on a first come first served basis. If there are spaces available, an attendant will direct you on presenting your blue badge. There are 40 Blue Badge parking bays.

If you are being dropped off at the venue, there is the option to do so within the car park (without occurring a fee).

If you are using a taxi service, there is a taxi rank located at the bottom of our Hunts Bank entrance.

Anyone under the age of 14 must be accompanied by an adult.