ELF, the hit Hollywood blockbuster movie has been supersized into a live
arena spectacular for this Christmas with a massive stage featuring
amazing film backdrops on a huge LED screen plus a mobile stage that
travels the auditorium, so everyone gets a close-up view of the action.
The presentation features Santa’s flying sleigh, audience snowball fight,
indoor snowstorm, a giant candy cane journey from the North Pole, aerial
cirque stars and giant tv screens so you don’t miss any of the spectacle.
The story is hilariously recreated by a large cast of performers into the
biggest live Christmas show in the UK. The festive spectacular will feature
West End star Steven Serlin stepping into the big floppy shoes of Will
Ferrell to play Buddy the Elf.
The cast also features ‘Birds Of A Feather’ comedy actor Charlie Quirke as
the Buddy’s New York pal, Charlotte Hall as Jovie, Buddy’s love interest
and Barry Bloxham as Buddy’s long suffering dad.
This Christmas Spectacular production features a book written by Bob
Martin and Thomas Meehan (Annie, The Producers and Hairspray) and an
original score of great songs by Matt Sklar and Chad Beguelin that has
delighted audiences on Broadway and the West End.
Producer and Director Jon Conway says, “This is the fourth year we have
presented this epic version of the Broadway and Hollywood hit as part of
the World’s Biggest Pantomime brand. ‘Elf’ is always one of the most
popular Christmas films and ‘Buddy The Elf’ a truly iconic character. We
are returning to some venues and have made the show even bigger and
better with new features to make it a really thrilling experience. We are
keenly aware of the economic climate and are one of the few shows to
have reduced our prices from Elf’s last visit for an affordable family
outing! One of the best sights is the audiences dressing up for the show,
especially the dads in elf Christmas sweaters! This is an unmissable Xmas
Can I bring food & drink?
Outside food and drink is not permitted into the venue unless it is for a baby. i.e. a baby bottle/baby food. Please avoid bringing food within glass containers where possible.
If you or a member of your party requires bringing food and drink for medical reasoning and allergies, please respond to this e-mail with further information so a member of the team can assist you.
What is the Bag Policy?
Children sized backpacks are permitted into the venue as they fall under the size guidance of our bag policy - any bag larger than an A3 piece of paper (approx 35cm(W)x40cm(H)x19cm(D)) are not allowed into the venue.
If bringing an infant where you require changing items, we request that where possible if you can bring a smaller bag. If not - please do bring only the items, you need. You are permitted to bring nappies, wipes etc for the purpose of changing.
If you do require to bring extra items or may need assistance with bag sizing - please do respond to this e-mail with further information so a member of the team can assist you.
Where can I store my pram?
We do have a "Pram Park" located inside of the venue near Block 101 at our Customer Services desk. Please speak to a steward upon arrival to assist you.
Can I bring a light up toy?
Light up toys/sticks/merchandise are permitted into the venue as long as it fits under the following guidance: it must be within 30cm size and not have a laser.
We do not allow toy guns, shields, light sabres or any toy that could be used as a weapon or cause damage. Please note it will be up to the discretion of the stewarding team upon arrival.
What is the age requirement for a ticket?
Children under the age of 2 do not require a ticket and must remain on the parent/guardian's lap for the duration of the show. If your child is above this age and does require a seat - you would be required to have a ticket.
Should you require any assistance, please do speak to a member of our stewarding team. We also have our Customer Services team available for the duration of the event. This is located near Block 101.
What should I do if I require a respite area?
We always endeavour to provide a room if anybody requires a break and a period of respite from the performance. We just ask that you please speak to a supervisor (in purple) or our Customer Service team (opposite block 101) who can assist.
Can I bring sensory items?
If you do need to bring sensory items with you, we do permit this, we just ask that this is communicated to us in advance of your visit, so that we can make our stewards aware. Please e-mail our team via: firstname.lastname@example.org with details, so they can best advise.